Contact Us

Contact us

Frequently Asked Questions

What is collagen and what does it do?

Collagen is the most abundant protein in our bodies. It is found in the skin, bones, cartilage, and connective tissues. It helps reduce signs of aging by increasing skin elasticity, while also supporting joint health.

How to use collagen supplements?

Collagen supplements are typically found in powder, capsule, or liquid form. Powder forms can be mixed with water or another beverage and consumed. Capsules are taken with water. It is important to adhere to the recommended daily dosage and instructions on the product label.

Who are collagen/food supplements suitable for?

Collagen supplements are suitable for anyone looking to support skin health, alleviate joint pain, or reduce the signs of aging. However, pregnant or breastfeeding women and individuals with certain health conditions are advised to consult their doctor before starting use.

Are there any side effects to taking collagen?

Collagen supplements are generally safe. However, some individuals may experience allergic reactions or digestive issues.

What are the effects of collagen supplements on the skin?

Collagen supplements can increase skin moisture, improve elasticity, and reduce the appearance of fine lines. With regular use, they can contribute to a healthier and more vibrant-looking complexion.

What is the best time to take collagen supplements?

You can choose to take collagen supplements in the morning on an empty stomach or at night before bed. However, you can experiment to find the time that best suits your personal routine.

Can collagen supplements be taken with other food supplements?

Yes, collagen supplements can generally be used with other vitamins and minerals. In particular, vitamin C may be beneficial as it supports collagen synthesis. However, if you are taking more than one supplement, we recommend consulting your doctor.

How long does it take for collagen supplements to show effects?

The effects of collagen supplements can vary from person to person. Generally, results can be observed within 4-12 weeks of regular use.

Can I get more information about the ingredients of your products?

Yes, you can find detailed information about the ingredients and nutritional values of our products on our website. Additionally, if you have any questions, you can contact us at info@nutrafine.com.

Is it appropriate to take collagen on an empty stomach?

You can consume collagen either on an empty stomach or after meals.

Does Nutrafine collagen come with a scoop in the box?

Yes, our spoon is inside the box.

How and when should Nutrafine Sleep Gummy be used?

It is recommended that adults aged 11 and over consume 2 chewable forms daily. It should be consumed half an hour before bedtime, by 10:00 PM at the latest.

How and when should Nutrafine Kids Immunity Gummy be used?

It is recommended that children aged 4-12 consume 1-2 chewable forms daily, and adults over 12 consume 2-3 chewable forms daily.

How and when should Nutrafine Cycle Care Gummy be used?

Adult women are recommended to consume two chewable forms per day.

What are the directions for using Nutrafine Good Mood Gummy?

The recommended daily dose for individuals aged 11 and over is 2 chewable forms per day. The daily dose should not be exceeded.

What is the usage information for Nutrafine Skin&Hair Gummy?

The recommended daily dose for individuals aged 11 and over is 2 chewable forms per day. The daily dose should not be exceeded.

About Payment and Shipping Processes

Which shipping company do you use?

Your orders are delivered via Yurtiçi Kargo.

Can I return a product I've unboxed?

The original packaging / products in your order must be unused and undamaged. Returns of products with impaired resalability will not be accepted. Returns not sent in a special Nutrafine shipping box will not be accepted.

How long after a return will the refund appear in my account?

The returned products are being checked for compliance with the return conditions. Provided that the product has reached us within the legal period, your return process will be completed within 1 week from the date of the request. The refunds for accepted returns are also transferred to the bank within this period. This process is entirely dependent on your bank, and www.nutrafine.com has no right to intervene with your bank.

Are my credit card details safe?

Yes! Our contracted payment system, Iyzico, has PCI-DSS certification, and your credit card information is completely secure during the payment process.